Friday, February 22, 2013

When Good Things go Bad

I love baby products as much as the next mommy. They are great to keep the bambino calm, help him grow, and teach him many things. However, I do not like when they break or worse ruin things like my washing machine rim.

The purple washing machine eater
A few weeks ago, I washed my Bright Stars Tummy Mat that I have had since my toddler was an infant. He used to look so cute and little on it. Then came the El Porker Bambino, so I pulled out that same mat and he looked extremely adorable on it too. In fact, they would lay on it together and listen to the attached stuffed bee make fun noises and sing songs to them. It was like a bonding experience. That was until it went into the washing machine in one piece and emerged torn to shreds with it's purple outer edging left all over the rim of my washing machine. Yes that purple shi& ate the outer rim of my washing machine and it is still there to prove it.

The purple washing machine eater
Well you better believe I sent that company a nice email praising the mat that I used to own that very day. Well those jack @sses did not return said email even with the promise of a two business day response. So I gave them two weeks and decided to send them another email with a very negative tone. Guess what....they called me back in like ten minutes. After a conversation where the lady tried to explain to me that the mat was out of its one year warranty period, I got real with her. I explained what my washing machine now looked like and she changed her tune right away. She promised to send me out a new mat and that I should receive it within 5 business days. Well it's been 6 business days and I'm having an internal debate today....should I call like a steroid raging man or use a nicer approach? I WANT MY REPLACEMENT MAT!!!!
Shredded mat

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